There are no changes to the service delivery speed, quality or clinical standards. The only immediate change will be billing details.  Invoices will now come from CardioScan, with payments to be made to new account details.  Otherwise, it will be business as usual with every other part of the service.

Yes, there are no changes to your pricing associated with the devices you’re currently using.

For general assistance, contact Cardioscan’s help desk: helpdesk@cardioscan.com.au
Your clinic will also have a dedicated Account Manager, plus both Daniel and Ali will still remain within the business.

No, we don’t anticipate any disruption to report turnaround times. We have planned the transition carefully to ensure the continuity of service.

Nothing is required from you at this time. During the transition, we will contact you to introduce ourselves and keep you updated with all relevant information.

We’ll explain exactly what this involves and guide you through the process when we reach this stage, but we are aiming to keep administration to a minimum.

Your data remains protected and will continue to be handled in accordance with applicable privacy requirements. The information required to continue providing services will transfer securely as part of the acquisition.

CardioScan has been operating in Australia for more than 40 years, and delivers more than 800,000 cardiac reports each year, across 12 countries.  This partnership increases the amount of resources available to your clinic from a global expert, while still receiving support from the existing CardioScope team who understand your workflows and preferences.

Because of legal confidentiality requirements, we weren’t able to share any information about the acquisition until everything was formally finalised. We wanted to ensure we were communicating accurate information once everything was confirmed, rather than creating any uncertainty.